Privacy Policy
Effective Date: August 20, 2025
At the Counseling Center Group, your privacy and confidentiality are our highest priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and engage with our services.
Information We Collect
We may collect the following types of information:
Personal Information: Name, email, phone number, or other details you provide through our contact forms or appointment requests.
Health Information: Any personal health details you voluntarily share with us through secure forms or intake documents (protected under HIPAA).
Technical Information: IP address, browser type, and website usage data collected through cookies or analytics tools.
How We Use Your Information
We use your information to:
Schedule and confirm appointments.
Respond to your inquiries.
Provide therapy services in accordance with HIPAA privacy standards.
Improve our website and client experience.
We will never sell, trade, or rent your personal information to third parties.
Confidentiality & HIPAA Compliance
All client health information is protected by the Health Insurance Portability and Accountability Act (HIPAA). Your clinical records and therapy sessions are strictly confidential and will not be shared without your written consent, except when required by law (e.g., risk of harm to self/others, child/elder abuse, court order).
Cookies & Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use our site. This helps us improve our services. You can adjust your browser settings to decline cookies.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
Data Security
We take appropriate technical and administrative measures to protect your personal information from unauthorized access, use, or disclosure.
Your Rights
You have the right to:
Request a copy of your health records.
Ask us to correct or update your information.
Request restrictions on how your information is used.
Withdraw consent for non-essential data collection (such as cookies).
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have questions about this Privacy Policy or your information, please contact:
Counseling Center Group
888.604.6776
[email protected]